At Bin Amin & AlSaafar AlAmin Travel & Tours (“Company,” “we,” “our,” or “us”), your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you book with us, visit our website, or respond to our advertisements in Pakistan, UAE, and international destinations.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our services.
We may collect personal information when you inquire, book, or use our services, including:
Identity Details: Full name, date of birth, nationality, gender, passport number, visa details, and other basic identification details required for travel bookings.
Contact Information: Phone/WhatsApp number, email address, home/mailing address, and city and country of residence.
Travel Information: Preferred destinations, number of travelers, preferred travel dates, departure city/country, destination city/country, itineraries, accommodation preferences, room requirements, and special requests.
Payment Details: Credit/debit card information and bank details (processed securely and not stored beyond what is legally required).
Group Data: Information about travel companions, family members, or group travelers provided when booking together.
Health & Safety Information: Dietary requirements, medical conditions, or other details relevant to ensuring safe and comfortable travel arrangements.
Multimedia Data: Photos, videos, or feedback voluntarily shared with us during or after your travel experience.
When you submit your details through advertising platforms (such as Meta/Facebook, Instagram, TikTok, Google Ads, or Pinterest), we may collect:
Name
Phone/WhatsApp number
Travel preferences (e.g., number of travelers, travel dates, destinations, departure city/country)
This information is used only to:
Respond to your inquiry
Share travel package details
Provide customer support
We do not sell or misuse your data. It will not be shared with third parties for marketing purposes.
We use your personal data for:
Booking and managing travel services (flights, hotels, transport, tours).
Preparing itineraries, invoices, confirmations, and travel documents.
Providing customer service and handling inquiries.
Communicating important updates, offers, and promotions (if you opt-in).
Ensuring compliance with local and international travel requirements.
Improving our services and customer experience.
We do not sell or rent your personal data. However, we may share necessary information with:
Travel Service Providers: Airlines, hotels, transport operators, tour guides, visa authorities, and insurance companies.
Payment Processors & Banks: To securely process financial transactions.
Legal & Regulatory Authorities: If required by law, regulation, or government request.
Business Transfers: In case of a merger, acquisition, or restructuring.
You have rights under applicable data protection laws (including GDPR, UAE, and Pakistan laws):
Access: Request a copy of your data we hold.
Correction: Update inaccurate or incomplete data.
Deletion: Request removal of your data, unless required by law.
Restriction: Limit processing of your data under certain circumstances.
Opt-out: Stop receiving marketing or promotional messages.
To exercise these rights, please contact us (see details below).
We retain personal data only as long as necessary for bookings, legal obligations, and business purposes.
Financial/payment data is not stored longer than legally required.
Travel records (including country and city information) may be retained for compliance and audit reasons.
We take appropriate measures to protect your personal data, including:
Secure servers and firewalls
SSL encryption for transactions
Restricted staff access to sensitive data
Staff training in data protection
However, no online transmission is 100% secure. Use of our website/services is at your own risk.
Our services are not intended for individuals under 18.
Bookings for minors must be made by parents/guardians.
We do not knowingly collect data from children without parental consent.
We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date.
Continued use of our services means you accept the revised policy.
For questions, concerns, or data requests, please contact us:
Email: info@binamintours.com
Pakistan: +92 323 472 9948 UAE: +971 55 504 8698